GET api/SupportRequest

Gets a specific support request

Request Information

URI Parameters

None.

Body Parameters

None.

Response Information

Resource Description

Returns a request

WorkPoint.Core.Models.SupportRequestEntity

Name	Type	Additional information
Status	WorkPoint.Core.Models.SupportRequestStatus	None.
TenantId	string	None.
CustomerId	string	None.
CustomerName	string	None.
SolutionUrl	string	None.
SolutionId	string	None.
SolutionVersion	string	None.
CurrentUser	string	None.
PartnerName	string	None.
RequestTimeStamp	date	None.
Product	string	None.
Type	string	None.
RequestorEmail	string	None.
MessageContent	string	None.
MessageContentObj	WorkPoint.Core.Models.SupportRequestMessageContent	None.
PartitionKey	string	None.
RowKey	string	None.
Timestamp	date	None.
ETag	string	None.

Response Formats

application/json, text/json

Sample:

{
  "Status": "Initialized",
  "TenantId": "sample string 1",
  "CustomerId": "sample string 2",
  "CustomerName": "sample string 3",
  "SolutionUrl": "sample string 4",
  "SolutionId": "sample string 5",
  "SolutionVersion": "sample string 6",
  "CurrentUser": "sample string 7",
  "PartnerName": "sample string 8",
  "RequestTimeStamp": "2025-11-01T02:45:03.3274236+00:00",
  "Product": "sample string 10",
  "Type": "sample string 11",
  "RequestorEmail": "sample string 12",
  "MessageContent": "sample string 13",
  "MessageContentObj": null,
  "PartitionKey": "sample string 14",
  "RowKey": "sample string 15",
  "Timestamp": "2025-11-01T02:45:03.3274236+00:00",
  "ETag": "sample string 17"
}

application/xml, text/xml

Sample:

<SupportRequestEntity xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WorkPoint.Core.Models">
  <ETag xmlns="http://schemas.datacontract.org/2004/07/Microsoft.WindowsAzure.Storage.Table">sample string 17</ETag>
  <PartitionKey xmlns="http://schemas.datacontract.org/2004/07/Microsoft.WindowsAzure.Storage.Table">sample string 14</PartitionKey>
  <RowKey xmlns="http://schemas.datacontract.org/2004/07/Microsoft.WindowsAzure.Storage.Table">sample string 15</RowKey>
  <Timestamp xmlns:d2p1="http://schemas.datacontract.org/2004/07/System" xmlns="http://schemas.datacontract.org/2004/07/Microsoft.WindowsAzure.Storage.Table">
    <d2p1:DateTime>2025-11-01T02:45:03.3274236Z</d2p1:DateTime>
    <d2p1:OffsetMinutes>0</d2p1:OffsetMinutes>
  </Timestamp>
  <CurrentUser>sample string 7</CurrentUser>
  <CustomerId>sample string 2</CustomerId>
  <CustomerName>sample string 3</CustomerName>
  <MessageContent>sample string 13</MessageContent>
  <MessageContentObj i:nil="true" />
  <PartnerName>sample string 8</PartnerName>
  <Product>sample string 10</Product>
  <RequestTimeStamp>2025-11-01T02:45:03.3274236+00:00</RequestTimeStamp>
  <RequestorEmail>sample string 12</RequestorEmail>
  <SolutionId>sample string 5</SolutionId>
  <SolutionUrl>sample string 4</SolutionUrl>
  <SolutionVersion>sample string 6</SolutionVersion>
  <Status>Initialized</Status>
  <TenantId>sample string 1</TenantId>
  <Type>sample string 11</Type>
</SupportRequestEntity>